Please note: The Velo series has been discontinued, and in fact, Philips has pulled out of Windows CE all together (their mistake). I no longer own a Velo 1 or Velo 500, so I don't have the CD-ROM with the updated 2.0 software, I don't have a ROM chip to sell anyone (check ebay), and I can't provide support for the devices in any capacity. I'll leave this site up as a resource for everyone, but I am unable to answer support questions on specific Velo issues. Please check the Windows CE Newsgroup FAQ for more general Q&A's.