Why I Returned the ASUS UX305 and Re-Purchased a Dell XPS 13

This is one of those long-overdue posts that I’m spurred to crank out today because a commenter (rare as they are on my blog!) asked me a question a few others have asked: why, after raving about how great the Asus UX305 was, did I return it? And what did I purchase instead?

I used the ASUS UX305 for a full month, two weeks of which were in Mexico on vacation (where I took at lot of photos with my Nikon D750) and generally really liked it. Good battery life, nice design, not too heavy. I was a little grumpy about the clicking trackpad problem, because it speaks to weak quality control, but as long as the unit you get doesn’t have the problem, you’re good. The one thing that niggled at me though was the CPU: I use Lightroom very frequently on my laptop, and the UX305 struggled to keep up in some ways. Not all the time, and in general I’d say if you’ve got more patience than me, it wouldn’t be an issue. But since I keep my laptops for 2-3 years, I wanted to invest in something that would remain high-performance. I truly think the UX305 is a superb device though and recommend it highly, especially for the price. So what did I buy instead? Continue reading Why I Returned the ASUS UX305 and Re-Purchased a Dell XPS 13

Asus UX305 Noisy Clicking Trackpad Problem

One of the issues I noted in my first day with the Asus UX305 was the weird trackpad that had a clunk/click sound when tapped on. I couldn’t understand if it was normal or not; I assumed it was just a poor design decision on Asus’ part. When I posted my first impression review on the Amazon product page, one of the commenters shared that he too had the clicking trackpad issue. When he contacted Asus tech support they told him it wasn’t normal and that he should return the product.

Curious about this, and having the personality type that doesn’t keep a product if I think it’s defective and would need to be returned anyway, I ordered a Microsoft Signature Edition (the UX305FA-USM1). I’d gotten into a somewhat heated discussion over in the Amazon product review comments with someone who insisted that the Signature Edition was a superior product due to the software build Microsoft put on it (bloatware-free). Oh, also some guy who was mocking me for not lying and using the student discount like he did.

Figuring I now had the opportunity to see for myself, I ordered the Microsoft Store version. And, somewhat to my surprise, there was a big difference in the trackpad. Watch the video to see why.

Shortly after doing this video, I returned the Amazon version.

The Best Value in Ultrabooks Ever: The Asus UX305F

asus-UX305F

After I returned the Dell XPS 13, I expected to wait until the Windows 10 time frame to try and find another product. I’m also keeping my eye on what Apple does with the MacBook Air, just in case I feel desperate enough to make THAT giant leap (can you tell I’m reluctant?). I’m hideously uncomfortable and slow using OS X because I’ve never done more than dabble on my Mac Mini – the OS makes little sense to me, I know virtually no shortcuts, and I find it utterly non-intuitive. But enough about that, back to the world of Windows laptops…

I was reading a very detailed review of the Dell XPS 13 – I’m always curious to read what reviewers say about hardware that I own(ed) – and I saw a review of the Asus UX305F. I frankly hadn’t paid much attention to Asus laptops since I bought their first Zenbook back in 2011 and the key travel was so short it missed 50% of what I typed. And their model naming scheme is so confusing (UX301LA, T1000TA, etc.) it’s hard to know what’s what. Seeing the specs on the UX305F, and the price, my jaw dropped.

Continue reading The Best Value in Ultrabooks Ever: The Asus UX305F

Sorry Dell, I Sent The XPS 13 Back To You

Dell-XPS-13-Welcome-Mail

This was not an easy decision, but I sent the XPS 13 back to Dell for a refund. I won’t be repetitive – all my reasons are in this previous blog post. The bottom line was that I felt it had too many compromises for a product cost over $1900. When I splash out that much money, I want to feel like my purchase is an improvement in all the important ways. That reasoning is why I bought, then returned both a Nikon D7100 and a Nikon D600. Both cameras had a lot going for them, but ultimately were not a full upgrade from my well-use D300. I had to wait for the D750 before the true successor was found.

The point being that when I’m upgrading a cornerstone of my technological world, I have high standards and will wait for the right product. The XPS 13 was so close in most ways; I may revisit a Core i5/256 GB PCIe SSD version late in the year after Windows 10 launches. Maybe Windows 10 will bring with it some battery life gains, and Dell will have a few months to mature their drivers. Back to my HP Envy Spectre 14 for now, though that may be short-lived as I have my eye on something else…something quite different from the XPS 13, but something that may tick the most important boxes (but not all of them).

Side note: the photo above is of a really cool owner’s welcome booklet that Dell sends you after you buy the XPS 13. It was customized with the model of my laptop, and even the service tag and specs of the product. It welcomed me to the Dell family, and was a nice touch. It felt personal and welcoming. Nice job whomever at Dell is responsible for it!

The Pros and Cons List for the Dell XPS 13 Ultrabook 2015

Dell XPS 13 (2015 Edition)

Sometimes the best way to make a rational decision is to weigh the pros and cons. I typically trust my gut and make fairly quick, but reasonably informed, decisions. Every so often I feel torn and need to take a step back to think about the best option. I’m also not above admitting I made an error in judgement. So here’s how I’m looking at the Dell XPS 13. I hope this list helps your purchasing decision on the XPS 13! Continue reading The Pros and Cons List for the Dell XPS 13 Ultrabook 2015

First Thoughts on the Dell XPS 13 (2015 Edition)

I’ve been meaning to post some thoughts on my new Dell XPS 13, but haven’t quite gotten around to it. What I did do tonight was type up a long comment that I posted over on PC World’s review of the XPS 13 (by none other than the legendary Gordon Mah Ung). Another fantastic review is by Lisa Gade of MobileTechReview (the photo below is courtesy of her review).

dell_xps13_2015_lead

My comment/mini-review is below:

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I now own the Dell XPS 13 – the top-end Core i7 QHD+ model with the 512 GB SSD. It’s quite a machine – Dell did an impressive job with the build quality and the overall package is impressive. It’s expensive though to get that top-end model. The 512 GB SSD upgrade alone was $300. Ouch! I’m ticked that Dell doesn’t allow us to truly customize what we want – I wanted the 1080p display but couldn’t get the 512 GB SSD without also getting the QHD+ display. Why does Apple offer more customization now than Dell? That’s just wrong.

Four main things irk me now:

1) The fact that the M.2 SSD isn’t PCIe and Dell told you they’re planning on releasing a version of the laptop that uses PCIe. What the hell? I just got this thing a few days ago, and it’s already going to be replaced by something newer? Is Dell taking PR lessons from Osborne?

2) Windows 8.1 is still a mess in high DPI mode. Well, to be fair, the OS itself isn’t too awful with the DPI scaling set to 250%, but apps are a mess. Blurry text in TweetDeck. Weird scaling and overlap of UI elements in all sorts of other apps. A magnifying glass in Lightroom the size of a grain of sand. It’s frustrating realizing I have to wait for Windows 10 to supposedly make this all better. Microsoft really wasn’t ready for laptops with screens quite this high-res…they should have been deprecating APIs and forcing developers to code for high-res displays, or found some way to auto-fix the issue.

3) The battery life is nowhere near what Dell claims. I’m used to OEMs being dishonest about real-world battery life, but we’re talking a 50% difference here. I’d say real-world usage of my XPS 13 in productivity and Lightroom (zero gaming) is about 6-7 hours. Good, but not great. And Dell announced great.

4) With all the rumours of Intel releasing Skylake this year, it feels like when Windows 10 comes out there will be a whole new generation of laptops, giving Broadwell U laptops a shelf life of maybe 6-8 months. There’s always something better around the corner, but the delays in Broadwell and the noise that Intel is already making about Skylake makes me concerned Broadwell U will be jumped over very quickly.

All in all,  there’s a LOT to love here, but given that I only buy new laptops about every three years, I’m not sure this is the right one at the right time.