Tag: ASUS UX305

Why I Returned the ASUS UX305 and Re-Purchased a Dell XPS 13

This is one of those long-overdue posts that I’m spurred to crank out today because a commenter (rare as they are on my blog!) asked me a question a few others have asked: why, after raving about how great the Asus UX305 was, did I return it? And what did I purchase instead?

I used the ASUS UX305 for a full month, two weeks of which were in Mexico on vacation (where I took at lot of photos with my Nikon D750) and generally really liked it. Good battery life, nice design, not too heavy. I was a little grumpy about the clicking trackpad problem, because it speaks to weak quality control, but as long as the unit you get doesn’t have the problem, you’re good. The one thing that niggled at me though was the CPU: I use Lightroom very frequently on my laptop, and the UX305 struggled to keep up in some ways. Not all the time, and in general I’d say if you’ve got more patience than me, it wouldn’t be an issue. But since I keep my laptops for 2-3 years, I wanted to invest in something that would remain high-performance. I truly think the UX305 is a superb device though and recommend it highly, especially for the price. So what did I buy instead? Continue reading Why I Returned the ASUS UX305 and Re-Purchased a Dell XPS 13

Asus UX305 Noisy Clicking Trackpad Problem

One of the issues I noted in my first day with the Asus UX305 was the weird trackpad that had a clunk/click sound when tapped on. I couldn’t understand if it was normal or not; I assumed it was just a poor design decision on Asus’ part. When I posted my first impression review on the Amazon product page, one of the commenters shared that he too had the clicking trackpad issue. When he contacted Asus tech support they told him it wasn’t normal and that he should return the product.

Curious about this, and having the personality type that doesn’t keep a product if I think it’s defective and would need to be returned anyway, I ordered a Microsoft Signature Edition (the UX305FA-USM1). I’d gotten into a somewhat heated discussion over in the Amazon product review comments with someone who insisted that the Signature Edition was a superior product due to the software build Microsoft put on it (bloatware-free). Oh, also some guy who was mocking me for not lying and using the student discount like he did.

Figuring I now had the opportunity to see for myself, I ordered the Microsoft Store version. And, somewhat to my surprise, there was a big difference in the trackpad. Watch the video to see why.

Shortly after doing this video, I returned the Amazon version.