If you fly with Alaska Airlines long enough, and you’re like me and contact customer service when things don’t go quite right, you’ll probably end up with a handful of small credits codes on your account. Alaska typically gives out $75 discounts for future travel as a customer service gesture, which I really appreciate. ?
These credits can stack up over time and if you get enough of them they can be worth quite a bit – especially if you travel as a family and things go sideways. During the Christmas 2016 season my family and I were stuck at an airport as Alaska bumped our flight over and over again – we ended up spending an extra five hours at the airport (three cheers for iPads with fully-charged batteries!). Alaska proactively gave each member of my family a $75 credit, and through other credits I ended up with a total of $475 worth of discounts. Great right? Not so fast.
The problem, and this won’t surprise anyone, is that Alaska’s booking system works in direct opposition to the concept of the customer service credits. You can only use one discount at a time, and discounts can’t be combined with each other or with offers such as a companion fare. On the one hand, Alaska apologizes for poor experiences with credits – but they make it extremely difficult to use them unless you travel frequently. Credits last a year, which is OK, but most people don’t travel 7+ times a year so I suspect most people lose their credits (which Alaska knows). Continue reading How to Combine Multiple Alaska Airlines Discount Codes Into One