The Joys of Airplane Business Travel

Ever had one of those airport + flight experiences where enough things go wrong that you wish you could do it over again?

I get to the Dallas airport yesterday, having put in my Nexus pass number online and excited that I can finally use the shorter security line (bit of a long story as to why I’m only figuring this out now), only to find out it has to be put in 24 hours before the flight departs for it to show up on my ticket as a TSA Pre-Check. Apparently the fact that I did it 26 hours before my flight wasn’t quite enough time. Go figure.

Then I go through security and the four people in front of me go through the metal detector. I get instructed to go through the body scanner. I opt out of the body scanner as I normally do. I don’t mind the pat down; I do mind the unnecessary radiation (if there’s no medical reason for it, and it’s not helping me diagnose a medical problem, I don’t want it, no matter how safe it’s supposed to be). The body scanners are part of the war machine that churns away in the USA (and Canada) and is more about fear than actual security. So long as there’s an option to opt-out, I’m going to take it. Getting scanned because I’m told to is not something I’m OK with. The security agent loudly informs everyone in the area that the scanner is harmless and there’s no reason to avoid it. OK, thanks for that Mr. TSA agent, I appreciate you trying to embarrass me. Continue reading The Joys of Airplane Business Travel

Oh, So They Really Do Shut Down The Gate An Hour Before The Flight Leaves?

I feel like such an idiot. Today I was leaving for my flight to Seattle – to attend the Microsoft Mobius 2009 event – and my flight was leaving at 1:30pm. Not boarding, but leaving the ground. I have a NEXUS pass, which allows me to breeze through US customs quickly, so an hour is more than enough time for me to get my boarding pass, go through US customs, then go through security and walk to the departure gate. In fact, I can typically do that in 15 to 20 minutes at the Calgary airport – giving me 20+ minutes sitting at the gate waiting for the plane to board. I’ve always thought I have more important things to do than sit around at an airport, so I tend to cut it close.

Well, today I cut it a little too close…I arrived at the Calgary airport at 12:32 PM, and was at the Horizon/Alaska gate by 12:36 PM with my US customs card completed. There was no one there, so I went over to the next gate to ask how I could find someone to check me in for the flight. I was directed  to the Horizon/Alaska office 50 feet away. I walked in, asked for someone to check me in for the flight, and was told that was impossible – the gate was closed. My jaw fell open and worked silently for a moment, then I sputtered “But…but…I must missed it by only a few minutes! There’s really no one that can check me in? They informed me that Horizon/Alaska closes the gate exactly 60 minutes before the flight leaves, and that once the gate is closed, there’s no way to check baggage – so if I wanted to make this flight, I’d have to go with carry-on only. There was another flight leaving at 6pm today, and if I wanted I could exchange my ticket for that flight at no charge.  Those were my only two choices. Continue reading Oh, So They Really Do Shut Down The Gate An Hour Before The Flight Leaves?