We haven't heard back from our salespeople yet on the issues list we faxed in, but we received a nice email from Jeff Rust, the Operations Manager for Bay West. He said they'd look at all the issues, and regarding the mantle, he said that they could have it replaced if we had a decision made by Monday. So on Sunday we'll stop in at the show home and pick out a new mantle. Hooray! Jeff also had some good advice I thought I'd pass along:
"When dealing with such a massive undertaking as building a house, it is always best to document everything you are doing no matter how small, this helps for two reasons: 1. It helps to organize your thoughts and concerns on paper in a physical list. And gives you the ability to track, reference and follow up the same."
Jeff also told us that the flooring will be started on the 14th or 16th. Once we have a floor in our house I'm sure it will seem even more "real". I can't wait!
Building With Bay West Homes
The journey of building a new house...
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