Much like Jason, I found the exterior colour selection process to be a bit cumbersome when it came to figuring out what was going to be what colour. My dad is a painter, and so I've heard the terms "fascia" and "soffit" for many years, but until now, really had no idea what they meant! I'm grateful to Shelly, one of the Bay West folk, for spending a few minutes explaining to me which part of the exterior was what. He actually took me outside the showhome and pointed out what the soffit was, where the fascia was and he explained to me what parts of the exterior were going to be aluminum. The patience and diligence with which we are being handled as customers is absolutely unparalleled.

A little side comment here - one of the main reasons we went with Bay West as our builder, aside from them having the house we liked most, was because of the professionalism they exhibit, their friendly demeanors and the overall sense of importance they give us as their customers. No matter how many people they've got building with them, they're always willing to take that extra step, or those extra few minutes to explain things to us. Knowing that regardless of whether we call them or stop and see them, they know who we are immediately really gives Jason and I a great sense of confidence in the company, the quality of our new home, and our happiness as its new owners!